This privacy policy directs and governs how Hermoni limited (“Hermoni”, “we”, “us”, “our”) collects, uses, stores and discloses information collected from our users(“users”, “you”), we are highly dedicated to protecting and respecting your privacy. In view of this, this policy describes what information we collect about you, how we collect and use this information you share with us and with whom we share this information.

 

This policy applies to your interaction with our websites and applications, other online services and/ or any related services, sales, marketing, promotional or events and social media activities, It also applies to interaction with us through our customer service officers, other direct conversations and third parties. We advise that you read this policy before you provide us with your personal information or continue on our website, app, or any other online service. We also advise you to constantly review it in light of any changes we may make. However, you will be notified of any effect on our website or application. 

 

Please do not access any of our products or services if you do not agree with the terms of this privacy policy.

 

WHAT INFORMATION DO WE COLLECT?

 

You may be asked to provide your information including personal data anytime you contact us, and we shall use your personal data in accordance with this privacy policy. PERSONAL INFORMATION is any information that personally identifies an individual or information from which an individual could be identified. We may collect your personal information when you visit our website or application, register as a user, fill out a form and during conversations with our customer care representatives.

 

This personal data may include:

  • Name 
  • Address
  • Phone number 
  • Email address 
  • Date  of birth 
  • Photograph 
  • Account number
  • Bank verification number(BVN)
  • Other financial data





As you use your Hermoni account to perform financial transactions, we collect personal data in connection with each transaction, including transaction time and amount. We may collect photos, memos or other information that you attach to your transactions. 

 

Also, as you utilize our application, the subsequent data may be gathered automatically from your device: particulars pertaining to your device, distinct identifiers of your device (such as IMEI or serial number), details about the SIM card, mobile network, operating system, and browser configurations.

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We also collect information about how you use our platform, including your interactions, courses accessed, learning progress, quizzes taken, and other activities performed on our platform. This information helps us enhance and personalize your learning experience

 

In order to provide you with the best experience and access to our services, we may also need to collect location information from your device’s GPS. Granting your consent to enable the mobile application to access your mobile GPS is necessary for this purpose. Please note that disabling your location services may result in certain services becoming unavailable

 

Furthermore, when you create a Hermoni account, we may gather information, which may include personal data, from third-party service providers who are not affiliated with us. This data is collected to verify your identity and prevent fraud, and it may include details such as your previous addresses and names. Additionally, we maintain close collaborations with various third parties, such as financial service providers and security agencies. We will inform you whenever we receive information about you from these sources and disclose the intended purposes for which we plan to utilize that information.

 

NON-PERSONAL INFORMATION WE COLLECT

 

We gather non-identifiable information, such as anonymous usage data and preferences you provide or that are derived from your data. Additionally, we collect technical details about your device (e.g., browser name, device type), as well as the date, time, and method of accessing our application. These details are monitored through the use of cookies.

 

USE OF PERSONAL INFORMATION

We may use your personal information for the following purposes:

 

  • To improve customer service; Personal information which you provide helps us respond to your requests and support needs more efficiently.
  • Send technical notices, updates, security alerts and support and administrative messages 
  • To process payments; we may use financial information to make or process payments 
  • To personalize your experience; we may use information to understand how our users as a group use the services and resources provided on our website and application
  • Use the information to build a better community for you but constantly improving our app to serve you more efficiently 




HOW DO WE PROTECT YOUR INFORMATION?

 

We prioritize the protection of your personal information by implementing appropriate data collection, storage, and processing practices, as well as employing security measures to safeguard against unauthorized access, alteration, disclosure, or destruction. Our platform takes precautions to secure your personal information, including usernames, passwords, transaction details, and stored data, from foreseeable risks such as theft, cyberattacks, viruses, unauthorized dissemination, manipulations, and other forms of damage.

 

While we make every effort to ensure the security of your information, it is important to note that no security measures can provide an absolute guarantee against unauthorized access, disclosure, alteration, or destruction, whether during transmission or while stored on our systems. By utilizing our services, you acknowledge and accept these inherent risks. In the unlikely event that we suspect a breach of your information’s security while under our control, we will promptly notify you, unless such notification is deemed unnecessary.

 

Should any compromise to your personal information occur on our platform, we will take immediate action to mitigate the impact of any potential breach that may have transpired.

 

Furthermore, your account is protected by a password, and it is crucial that you refrain from sharing your password with third parties. Remember to log out of your account after each use to ensure its security.




THIRD-PARTY WEBSITES

 

On our platform, you may come across advertisements or other content that direct you to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. It’s important to understand that we do not have control over the content or links provided on these sites, and we cannot be held responsible for the practices they employ. When you are about to leave our website, we will provide a notification to help you make an informed decision about whether to proceed or not. We strongly recommend that you carefully read the privacy statements of all third-party websites before submitting any personal information.






CHILDREN’S PARTY:

 

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.

 

WHAT INFORMATION WILL WE RETAIN?

 

We will keep your information for as long as your account remains active or as necessary to provide you with our services. Additionally, we will retain your personal information in compliance with our legal obligations.



WILL HERMONI EVER CHANGE THIS POLICY?

 

Hermoni retains the authority to update this policy at any given time. In the event of such updates, we will provide you with prior notification. The updated policy will come into effect following the notification. We encourage users to frequently check the page for any changes and to stay informed about measures we have to adopted to protect the personal information we collect 

 

HOW TO CONTACT US?

If you have any questions about this policy,  the practices of this site, or your dealings with this site, please contact us at hermoni.ng@gmail.com